City of Atlanta relaunches FLOAT program for past-due water bills

The City of Atlanta Department of Watershed Management (DWM) has relaunched its FLOAT Initiative to help customers pay off past-due water bills. The Nov. 2 relaunch comes as the city tries to recoup more than $230 million in unpaid water bills from residents and businesses. The FLOAT Initiative offers flexible payment options and financial assistance to customers experiencing economic hardship. The program also provides opportunities to address outstanding field service requests, resolve billing discrepancies, and make necessary account adjustments.  Float Initiative benefits and eligibility include:  • Available to eligible single-family residential customers  • Account balances that are 61 days overdue  • Increased flexibility for seniors and customers on fixed incomes.  • Payment plans up to 36 months  • Affordable down payments ranging from 2.5% of the outstanding balance  • Automatic waiver of late fees and fines  • Account adjustments and eligible o